Device unresponsive Alexa
Just like any other device, sometimes, Alexa users come with an issue saying that their ‘device unresponsive Alexa’. If you are also facing the same trouble with your Alexa device, this post can help you. There could be a number of possible reasons due to which your device may become unresponsive like; device malfunctioning, Wi-Fi issues, the distance between Alexa and router, too many devices connected to a wireless network, and a lot more. Sometimes, users even get the device unresponsive Alexa issues when the device is not placed nearer to the router. However, with some simple troubleshooting guidelines, you can easily fix the problem.
In this post, we will let you know how to troubleshoot, Alexa device is unresponsive with some troubleshooting methods. So, read on and proceed with the simple instructions to deal with the problem.
Troubleshooting Methods To Fix Alexa Unresponsive Issues
Check the connected cables
Check and make sure that all the cables are connected properly. Sometimes, the loose cable connection is the reason that the device becomes slow or stopped responding.
Check WiFi Router
Alexa devices need proper Wi-Fi connectivity to work, it will not respond to your voice commands without a Wi-Fi connection. Check and make sure that your router is working fine. Try to connect any other device to the same wireless network, and if something is wrong, you need to contact the Internet Service provider.
Place Alexa Closer to Router
If you will not please your Alexa device within the range of a wireless network, it will not respond to your voice commands. So make sure that you have placed your device closer to the router to fix the problem.
Check Wireless password
There is a possibility that you are trying to connect your Alexa device using the incorrect WiFi password. While performing the Alexa setup, you need to enter the WiFi password and proceed. If the password is incorrect, the device will try again and again on the internet, but fails. So, you need to check and make sure that you have entered the correct password. In case you have forgotten the password, you can reset the WiFi and connect using the default password.
Reset Alexa Device
If you have tried all the above-mentioned solutions but nothing is working for you to troubleshoot the Alexa not responding issue, reset the Alexa device. Resetting is one of the most effective methods to fix common troubles that users face with Alexa. So, reset the device and get rid of the trouble. To reset the device, you can refer to the user manual you got with that and proceed with the provided instructions.
Restart the Router
If your Alexa app says “Device is unresponsive”, then there could be something wrong with the router. The best way to deal with the problem is to reset the router. Once you reset the router to its factory default, it will delete all the previously made settings. So, you can connect to it again with default credentials.
Smart home devices are amazing, but only if they are working fine. Just like any other device, Alexa can also have some troubles. One of the most common ones is device unresponsive Alexa which does not let users execute their commands or do tasks using the Alexa. Fortunately, with the help of simple aforementioned guidelines, you can easily deal with the issue. So, if your Alexa device is not responding, or giving you a hard time, read the post and follow the simple troubleshooting steps to fix the problem. Once the issue is resolved, you can again enjoy the all-new smart experience with Alexa.